1) Full set of Installation and Operation Manual will be sent together with the machines ,and we are also able to offer online instructure Operation Video will also be sent together with the machines
2) If you need we are able to send engineer to the work site to help you to train the operator and also to instruct the installation
Taizhou Haifeng Machinery Manufacturing Co,.ltd QService System of Laundry Machine
Service System
Pre-Sale Service Before the order is confirmed, we will provide free laundry layout and all the consultation about the product.
Sale Service 1) In-depth Design When the order is confirmed, we will communicate with the professional staff from the buyer's part and discuss the in-depth drawing design. Besides, we will provide the whole laundry factory layout design for free. The design scheme will be including equipment installation drawing about foundation, water inlet, drainage, air input and output, compressed air and electricity.
2) Installation All the machines are well tested before we delivery the machines to the operator When the equipment arrive to the buyer, we will send our technical staffs to provide field installation guidance and any other necessary help to ensure proper and standard installation.
3) Testing After installation, our staff will help our customer to test the machine and check all the technical index, function, specification of the machine. Also we will comprehensively eliminate all the possible human-caused damage or troubles during installation to make sure the machine will operate in its best condition.
4) Operation Training Before the machine is put into use, we will provide operation training to ensure the operators from the buyer's part can work independently. The training includes proper operation, safe startup, smooth operation, proper washing, linen check and categorization and machine maintenance. Also we will help operators to learn the right way to save water, energy and emergent stop operation.